Privacy Policy
Ruh & Ra operates this store and website (www.ruhandra.in). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website.
By accessing our Services, you acknowledge that you have read and understood how we handle your information as described below.
Personal Information We Collect
We collect personal information to provide you with a smooth shopping experience:
- Contact Details: Name, shipping address, billing address, phone number, and email address.
- Order Information: Details of the kurtis you purchased, transaction dates, and total amounts.
Technical Data: IP address, browser type, and cookies to improve your browsing experience on our WordPress site.
How We Use Your Information
- Order Fulfillment: To process your orders, manage payments, and ship your products to your doorstep.
- Customer Support: To help you with your queries or returns.
- Marketing: If you opt-in, we may send you emails about our new kurti collections or special discounts.
- Security: To protect our website from bot attacks and fraudulent transactions.
Data Storage
Your data is stored on our secure servers and within our website’s database. we manage our own hosting environment to ensure your data remains protected. We use industry-standard security plugins and protocols to safeguard your information.
Third-Party Services
We may share your data with trusted third parties to complete your orders:
- Payment Gateways: To securely process your credit card, debit card, or UPI payments.
- Shipping Partners: To deliver your kurtis to your location.
- Analytics: To understand how visitors use our website and improve our designs.
Cookies
Our website uses cookies to remember your cart items and preferences. You can choose to disable cookies through your browser settings, but it may affect some features of the store.
Your Rights
As a user of www.ruhandra.in, you have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct or delete your personal information.
- Unsubscribe from our marketing communications at any time.
Contact Us for Support
If you have any questions about our policies or need assistance, feel free to contact us:
- WhatsApp: +91 93274 94028
- Email: info@ruhandra.in
- Website: www.ruhandra.in